StockedSoft ("StockedSoft", "we", "us" or "our") is the controller of the personal data described in this policy. We are registered in England and Wales and operate the inventory and warehouse management platform available at stockedsoft.com.
If you have any questions about how we handle your data, contact us at executiveteam@stockedsoft.com.
This Privacy Policy explains how we collect, use, share and protect personal data when you:
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect personal data in the following categories:
Name, email address, job title, and company name when you register for an account.
Billing name, address and payment card details. Card details are processed directly by Stripe and are never stored on our servers.
IP address, browser type, pages visited, session duration, feature usage, and error logs. Collected automatically when you use the platform.
Records of emails, support tickets and other correspondence you send to us.
For partner programme applicants: name, email, company name, bank account name, sort code and account number, for the purpose of paying commission.
As a data processor, we store and process data you enter into the platform (such as customer records, supplier records, stock data and orders) on your behalf. You remain the controller of this data.
We use your personal data for the following purposes, each supported by a lawful basis under UK GDPR:
To create and manage your account, process your subscription, deliver platform features and provide technical support.
To process payments via Stripe and issue invoices and receipts.
To assess partner applications, issue referral codes, track commissions and make commission payments by bank transfer.
To analyse usage patterns, fix bugs and develop new features. We balance this interest against your right to privacy.
To send service-related emails (password resets, invoices, important notices) and, where you have opted in, product updates and news. You may unsubscribe from marketing emails at any time.
To retain records required by law (e.g. financial records for HMRC purposes) and to respond to lawful requests from authorities.
We do not sell your personal data. We share data only with trusted third parties as necessary to operate our service:
All third-party processors are subject to data processing agreements and are required to handle data in accordance with UK GDPR.
Some of our third-party processors may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy decisions or Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), to ensure your data receives an equivalent level of protection.
We retain personal data only as long as necessary for the purposes described in this policy:
When data is no longer required, we delete or anonymise it securely.
You have the following rights in relation to your personal data:
To exercise any of these rights, email us at executiveteam@stockedsoft.com. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
We use cookies and similar technologies on our website and platform. These include:
You can control non-essential cookies through your browser settings. Blocking cookies may affect the functionality of the platform.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include:
However, no method of transmission over the internet is entirely secure. If you believe your account has been compromised, contact us immediately at executiveteam@stockedsoft.com.
StockedSoft is a business-to-business platform and is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we make material changes, we will notify registered users by email and update the "Last updated" date at the top of this page. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
If you have any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact us:
StockedSoft, England, United Kingdom
Email: executiveteam@stockedsoft.com
For complaints, you may also contact the Information Commissioner's Office:
icо.org.uk | 0303 123 1113